Support

Contact our 24/7 support team.

Contact our 24/7 support team.

Send us a WhatsApp

We respond within minutes

Send us a WhatsApp

We respond within minutes

Call us

Our team is available to you any time

Call us

Our team is available to you any time

In numbers

At xBanq, we care deeply about customer satisfaction.

Average time to first response

2 min

Average time to first response

2 min

Average resolution time

30 min

Average resolution time

30 min

Customer satisfaction

96%

Customer satisfaction

96%

Locations

image of marina bay sands singapore

Lusaka

Lusaka

xBanq Technologies Ltd
4271 Cairo Road
Lusaka

xBanq Technologies Ltd
4271 Cairo Road
Lusaka

Questions all resolved in one place

Questions all resolved
in one place

How do I get started with XBanq?

Download the app, sign up with your details, and complete the required verification steps to start using all features.

How do I send, receive, and manage money?

Use XBanq to send and receive money easily. You can transfer funds to both bank accounts and mobile money accounts, all within the app in just a few steps.

How do payments work on XBanq?

You can pay bills like water and electricity directly from the app, or use Scan to Pay to make quick, secure QR payments at participating small shops and large merchants.

How do I earn, save, or get help if something goes wrong?

You can earn commission by using mobile money services and handling transactions, and grow your money by saving and earning interest in the app. If you lose your phone or notice suspicious activity, contact support immediately so we can secure your account and assist you.

Everything you need for your money, all in one app. Send, pay, save, and earn — simply and securely.

Everything you need for your money, all in one app. Send, pay, save, and earn — simply and securely.

Everything you need for your money, all in one app. Send, pay, save, and earn — simply and securely.

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