Support
In numbers
At xBanq, we care deeply about customer satisfaction.
Locations

How do I get started with XBanq?
Download the app, sign up with your details, and complete the required verification steps to start using all features.
How do I send, receive, and manage money?
Use XBanq to send and receive money easily. You can transfer funds to both bank accounts and mobile money accounts, all within the app in just a few steps.
How do payments work on XBanq?
You can pay bills like water and electricity directly from the app, or use Scan to Pay to make quick, secure QR payments at participating small shops and large merchants.
How do I earn, save, or get help if something goes wrong?
You can earn commission by using mobile money services and handling transactions, and grow your money by saving and earning interest in the app. If you lose your phone or notice suspicious activity, contact support immediately so we can secure your account and assist you.